APMEX Logo

American Precious Metals Exchange (APMEX)

Address: 226 Dean A. McGee Avenue, Oklahoma City, Oklahoma 73102

Phone Number: 1-800-375-9006

Web Address: http://www.apmex.com

 

For many years, precious metals have become recognized as a wise investment choice for investors to protect themselves against an unpredictable economy. In turn, companies selling precious metals has increased as the demand for safe haven investing has risen.

American Precious Metals Exchange (APMEX) started business on February 1, 2000 and is located in Oklahoma City, Oklahoma. They are a company that sells precious metals online. The precious metals available through APMEX are gold, silver and platinum. They are also buyers and sellers of bars, wafers and coins. This company carries U.S. Mint bullion products to include gold, silver and platinum American Eagles.

In addition, this precious metal firm sells Royal Canadian Mint products, Maple Leafs and Krugerrands of South Africa.

American Precious Metals Exchange Ratings

by Consumer Protection Agencies

Better Business Bureau A+ Rating

American Precious Metals Exchange is an accredited business with the Better Business Bureau.  They became accredited on April 29, 2004. APMEX has an A+ rating.

Business Consumer Alliance AAA Rating

The Reputation Report with the Business Consumer Alliance gives American Precious Metals Exchange a AAA rating.

TrustLink Logo

American Precious Metals Exchange has a 5 Star rating with TrustLink.

 

Products Offered by APMEX

APMEX is an internet based precious metal company. In addition to gold products, the company also offers silver, platinum and palladium. They offer a wide selection of products as well as competitive prices and buying from this company is quite easy on the internet. We found that the company’s prices stayed the same over the phone, internet and Individual Retirement Accounts.

In addition, APMEX also offers a variety of gift choices on their website. These vary from coin jewelry, money clips, key rings and other collectibles and gifts to include silver currency bars and gold pendants.

Their site also has effortless navigation which is a plus so that the consumer may easily and quickly get the products they want without having to go through a number of unnecessary sections.

Payment and Shipping Options for APMEX Products

Payment to APMEX must be made with one of the following options:

  • Credit Card (Domestic Orders only)
  • Bank Wire
  • Certified Check
  • Cashier’s Check
  • Money Order
  • Personal Check

Certified and Cashier’s checks are typically held for a period of 5 – 10 days. Personal checks are held for a period of 10 days prior to shipping no matter time period of clearing. This company prefers bank wires.

For orders under $25,000.00 payment must be received within 5 business days and 3 business days for orders over $25,000.00 to guarantee price. They also reserve the right to cancel orders they do not feel meet this requirement.

For smaller orders, customers are welcome to use a credit card. You must be an established customer prior to paying for an order exceeding $5,000.00 with a credit card. All of their credit card orders are reviewed on a case-by-case basis and only shipped to the credit card billing address.

Payments are accepted U.S. Dollars, Canadian Dollars, Euros and Britain Pounds.

We found that their shipping process is secure although quite complex and more expensive than that of Regal Assets because the latter does not require investors to purchase a minimum of $5,000.00 of product to receive free shipping.

Apart from the various shipping costs, buyer’s products are usually shipped within 1 – 10 business days based on method of payment.

All products are discretely wrapped and give no indication of the valuable contents. Orders are registered and insured and shipped through UPS, Fed Ex and the United States Mail. APMEX fully insures all packages should anything happen.

APMEX Customer Support

This company’s customer service representatives are prepared to help customers with their precious metal buying experience through live chat or by telephone. They are not commissioned representatives but rather they focus on giving customers the help they need rather than manipulating them into a sale.

APMEX offers an extensive item description to include the specs on the grade and the thickness of the product purchased. In addition, customers have the ability to read the many reviews provided by customers.

This company’s customer service representatives are prepared to help customers with their precious metal buying experience through live chat or by telephone. They are not commissioned representatives but rather they focus on giving customers the help they need rather than manipulating them into a sale.

APMEX offers an extensive item description to include the specs on the grade and the thickness of the product purchased. In addition, customers have the ability to read the many reviews provided by customers.